Payment Policy

All payments should be made when purchasing your jewellery or tiara. Once payment has been received and cleared, work will start on making your order. Once completed, your order will be sent to you by recorded delivery.

If the tiara or jewellery you have ordered from Blissful Gifts,  reaches you in an unsatisfactory or damaged condition, Blissful Gifts will offer a full refund or exchange. If the item can be fixed by us, we will do so free of change on items that have been damaged in transit.

We regret that for hygiene reasons, we can not refund or exchange earrings unless faulty.

If however, you are not happy with your purchase, please inform us within 7 days of delivery for a full refund (excluding and P&P charges) or an exchange to be given.

Returns and Refunds

You must contact us within two days of receiving your jewellery if you want to return the item to obtain a returns number. All jewellery should be returned undamaged in its original packaging within seven days of delivery. If not returned within seven days, the jewellery will be deemed as your property. When returning items to us, we advise that you get proof of postage, as we will not accept or be responsible for any losses in transit. We cannot except returns for any bespoke jewellery that has been made for you unless it has been damaged in transit, as most bespoke jewellery cannot be resold. 

Your refund or exchange is guaranteed provided that all jewellery and tiaras are sent back to us within 7 days of delivery and returned in their original packaging. Refunds will not be given for customised or used goods.

If in the event of your purchase being damaged or faulty in any way when it reaches you, we will arrange to replace it to the value of your purchase as long as you contact us by email at blissfulgift@hotmail.co.uk as soon as you receive the goods. All purchases should be sent back in their original packaging and packed in adequate safety packaging. All returns should be within 7 days of receipt. We regret that we can not refund postage and packaging.

Delivery Timescales

Please allow up to 28 days for delivery after payment. Should you need your order urgently, then please contact me directly so I can give you a best estimate of when your jewellery would be ready. If paying by cheque, this will add up to 5 or more working days to the delivery times due to the time taken for a cheque to clear.

Copyright Information

All materials contained in this website are copyright of Blissful gifts. The content of this site or downloadable parts are for  information only and the property of Blissful Gifts.

You may not modify, copy, distribute, transmit, display, reproduce, publish, licence, create any image or design for your own needs or any software used in this website. If Blissful Gifts believe that this has happened then legal action will be taken.

NB. All the jewellery made contains small parts and are unsuitable for children under the age of 3.