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Can I shop with confidence?
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Yes, we use SSL certificate from Rapid SSL to give 128bit encryption to ensure any details
you register through this website will be safe and secure. We do not pass on any of your details
to third parties and will only use your details to contact you about your orders or enquiries.
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How much is postage?
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We offer a fixed price postage scheme for UK customers via Recorded Delivery. For small items, postage
and packaging charges are £2.50. For all other orders, no matter how many items, the cost will be £3.95.
Postage via Special Delivery or for non-UK customers, P&P is based on the weight of the items in your shopping cart -
UK
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Package weight
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Royal Mail
Recorded Delivery
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Royal Mail
Special Delivery
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100g
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(1 or 2 sets of hairpins)
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£2.50
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£6.95
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250g
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(1 standard tiara or a small veil)
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£3.95
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£7.40
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500g
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(2 standard tiara's or
1 larger tiara or a larger veil)
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£3.95
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£7.40
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750g
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(3 standard tiara's /
2 larger tiara's
with a veil)
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£3.95
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£8.70
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1000g
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(3 larger tiara's)
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£3.95
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£8.70
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1500g
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(Many tiara's and jewellery)
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£3.95
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£10.65
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2000g
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(many tiara's, jewellery, parasols)
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£3.95
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£10.65
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Overseas
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Package weight
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Royal Mail
Airsure - Europe
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Royal Mail
Airsure - Worldwide
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100g
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(1 or 2 sets of hairpins)
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£6.95
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£7.80
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240g
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(1 standard tiara or a small veil)
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£7.80
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£9.25
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500g
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(2 standard tiara's or
1 larger tiara or a larger veil)
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£9.30
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£12.49
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Due to high postage costs, we cannot offer shipping on large items. If you want to purchase one or more items,
and no postage option is available, please email us with the details of your order and we can give you a quote
on the postage charge. Unfortunately, due to the length of most of the umbrellas, we cannot sell these overseas.
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Do you do bespoke orders?
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If there is a tiara, Alice band, hair accessory or piece of jewellery you have in mind
but cannot find anywhere, then contact me
to ask about a Bespoke request. I am happy to work
with you to design that unique tiara or piece of jewellery you are after.
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How long does it take for my order to be sent?
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We aim to get orders out within 10 to 15 working days of payment being received or clearing although
you should allow upto 28 days for your order to arrive during busy periods. Large or bespoke orders
may take longer depending on the individual requirements. We will
inform you via email when your order has been completed and dispatched.
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Last minute or urgent orders
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If you have an urgent order or have decided on a tiara at the last minute, please
contact me first about your order. If it's possible, I may be able to make and send
you your order at short notice but this will depend on your order and how busy I am.
For example, if you order a tiara and I have the crystal colours and
pearls in stock on a Monday, its possible to make the tiara and dispatch it by Wednesday. If you
also pay extra to have the item sent by Special Delivery, it would be with you by 1pm on
Thursday. This would depend on how busy I am and if I can reschedule my workload to fit your
order in.
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Can I change the colours?
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Yes, all the crystal colours can be changed to any of the available crystal colours.
If you want to change the pearl colours, then Swarovski pearls will be used where freshwater
pearls are used in the original. Please see my colour chart
for the available colours. Then just specify what colour crystals and pearls you want when
ordering your jewellery.
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How can I pay?
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All payments online are made via Paypal. If you have a Paypal account, you can
simply sign on to your account and make the payment. If you don't have a Paypal
account, then you can either use your credit or debit card during the checkout
process or create a Paypal account which you can then use on many other
websites. No card details are passed too or stored by Blissful Gifts. I cannot take payments over the phone either so all credit and debit card payments must be made
online.
If you do not have a credit or debit card or do not want to use the Paypal service, then I
also accept UK cheques and Postal Orders as well. If you want to pay this way, please contact me
first and I will send you an invoice for your order and payment instructions.
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Can I make an appointment?
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Yes, I am happy to accept appointments so you can come and see a selection of the products on sale
and discuss the requirements you have.
Please feel free to
email me at enquiries@blissfulgifts.co.uk to book an appointment.
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Do you do samples?
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Yes, if you want some samples of crystals and pearls to match the colours with your
wedding dress or bridesmaids dresses, then I can send you some samples of your choice.
There is a minimal charge to cover costs. If you then place an order, this charge will be refunded
back to you. If you are interested, please contact me for more details.
We also do samples of veil colours for you to compare with the colour of your dress and
also be able to feel the quality and softness of the illusion veils. Veil samples can be
ordered from
here.
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When should I order my veil?
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Its advisable to order your veil at least 6 weeks before your wedding date or dress/hair trials.
Majority of veils are made to order to your specifications due to the wide choice of colours, styles and
edges available. It can take from 2 to 4 weeks for a veil to be made and then be ready to be sent to
you and may even be longer during holiday periods (ie Christmas when delays in postage will occur).
If you have a rush order, then it is best to contact us first as we will be able to give you an
idea of how long it would take.
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When should I order my tiara?
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Its advisable to order your tiara at least two months before your wedding date. If you have hair
trials before then and you want to have your tiara for the hair trials, then you should order the tiara
at least two months before that date. During busy periods, it may take upto 28 days for your tiara to be
made and delivered. If you find the tiara doesn't suit you, it then gives you time to change your tiara
in time for your wedding or hair trials.
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What age are the child's tiaras and wands suitable for?
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The tiaras and wands in the Little Princess section are suitable for children aged from 4 to
11 years. For older children, the tiaras in the Bridesmaid section are more suitable. As all
my tiaras, wands and jewellery are made from small parts, none are suitable for children aged
under 3. Any children wearing tiaras, jewellery or wands, should be supervised as items are
delicate and are not toys.
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Do you ship worldwide?
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Yes, I ship to all locations around the world and all international orders are sent via
Royal Mail Airsure.
Postage costs are show above.
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I'm not sure on what tiara to have
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If you are unsure on which tiara to choose, have a look the Help on choosing a tiara page for advice.
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What will my tiara come in?
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All tiaras and jewellery are supplied in strong custom made boxes as pictured below and
not clear acetate boxes many other tiara makers use.
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Do you accept returns?
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Yes, we follow the Distance Selling Regulations (DSR) and will accept returns for items
as long as they are returned within seven days of receipt. For lingerie and petticoats, please
try them on over your own underware to check they will fit. As long as the items are returned in
their original packaging and with their tags on, we can accept refunds. The only exceptions to
refunds are for earrings and stockings which cannot be returned due to hygiene reasons and any items that have
been customised for you. Please see our
Terms and Conditions for more information.
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